(The Canadian Press)

Airline passengers to get cash for lost baggage, getting bumped in new bill of rights

New rules went into effect July 15

The first phase of Canada’s new passenger bill of rights came into effect Monday, giving them more protections from baggage loss and clearer rules for delayed takeoffs.

Among the new rules is a requirement for airlines to tell their passengers in a “simple, clear way,” information on the new rights, what recourse they have and give regular updates on flight delays and cancellations.

If a tarmac delay lasts for over three hours with “no prospect of imminent takeoff,” the rules say, passengers must be allowed to leave the plane.

Any passengers bumped for reasons within an airline’s control are entitled to up to $2,400, while passengers whose luggage has been lost or damaged can get up to $2,100 to cover the costs, as well as refunded baggage fees.

Airlines must also set clear rules for transporting musical instruments.

Transport Minister Marc Garneau said the new rules are a “world-leading approach to air passenger rights.”

They will apply to all airlines flying in and out of Canada.

“I am proud to say that these regulations will apply to all airlines flying to, from, and within Canada, and that airlines will be required to follow these regulations or they could face penalties of up to $25,000 per incident of non-compliance,” said Garneau.

“The new regulations also take into account the realities of small and northern air carriers, as well as ultra-low cost carriers, with requirements adjusted accordingly.”

The new rules came into effect despite 19 airlines and associations challenging the move in court, saying that required payments under the country’s new air passenger bill of rights violate international standards and should be rendered invalid.

The second phase of the bill of rights, which will target flight delays, cancellations and seating minors near parents or guardians, is scheduled to come into effect in December.

READ MORE: Canadian airlines ask court to reject new passenger rights rules

– With files from The Canadian Press


@katslepian

katya.slepian@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

New seniors care facility in Nelson to be built at Mount St. Francis site

Mount St. Francis hasn’t been in use since 2005

Rossland Art Gallery set to reopen to public

Three Kootenay artists will be featured in the gallery when it opens on July 8

Greater Trail RCMP report scam, break-in and lost child

Sgt. Mike Wicentowich released examples of calls to duty for the first week of July

Single-vehicle crash on Rossland Hill due to stuck accelerator

No major injuries were reported from the crash last week

UPDATED: Interior Health to add 495 long-term seniors care beds

Nelson, Kelowna, Kamloops, Vernon and Penticton to receive new facilities

B.C. records 62 new COVID-19 cases, two deaths since Friday

Province has just over 200 active cases

Hotel rooms for B.C. homeless too hasty, NDP government told

Businesses forced out, but crime goes down, minister says

Wage subsidy will be extended until December amid post-COVID reopening: Trudeau

Trudeau said the extension will ‘give greater certainty and support to businesses’

B.C. government prepares for COVID-19 economic recovery efforts

New measures after July consultation, Carole James says

Tree planters get help with COVID-19 protective measures

Ottawa funds extra transportation, sanitizing for crews

Trudeau apologizes for not recusing himself from WE decision

He says his and his family’s longtime involvement with the WE organization should have kept him out of the discussions

Beverly Hills 90210 star’s family selling Vancouver Island Beach Resort

You can own Jason Priestley’s Terrace Beach Resort in Ucluelet for less than $5 million

New comet appears in pre-dawn sky above Cranbrook

Neowise can be seen without a telescope over the next couple of weeks

Most Read