Tourism
Rossland
Please join us for a free workshop event “Making Your Business Remarkable Ready” followed by a “Welcome to Winter” networking event on Dec. 8, 9 a.m. to 12 p.m. at Red Mountain Resort, or 6-9 p.m. at the Miners’ Hall.
Holly Frederickson, WorldHost® Training Advisor/Master Trainer from Destination BC will speak to business owners and staff on timeless customer service best practices plus ones that are relevant for today. Social media and customer service, evaluating Service Touch Points, and creating a “Remarkable Team” are some of the topics that will be covered in this interactive presentation. Come prepared to share ideas on how we can be proud ambassadors of our community and raise the standard of customer service.
We will also have 10, two-minute slots available to businesses to present what is new and exciting with them for the winter. This is a great opportunity to promote your business or organisation to others. Please contact Deanne to book a spot.
In addition, there will be tables set up to display product samples, brochures and menus. Again, it’s a great opportunity to let the community in on what is new and exciting for your business this winter. Please contact Deanne to book a table.
There will also be a job table, promoting this event to job seekers. If you have any current job vacancies, please send them to Deanne to promote on your behalf.
Door prizes for the event include:
• Nine boxes of chocolate from
Mountain Nugget
• One day of standby Cat Skiing
from Red Mountain Resort
• Men’s and Women’s World-
Host all-season Stormtech
jackets
• Free WorldHost online cours-
es for frontline staff or for
Owner/Managers
To find out more information or to donate a door prize, please contact Deanne Steven at deanne@tourismrossland.com.