(Black Press Media files)

(Black Press Media files)

Uber, Lyft unveil COVID-19 protocols requiring masks for drivers, passengers

Sanitizing cars, washing hands and no front-seat passengers for ride-hailing services

Two major ride-hailing companies are requiring their drivers, couriers and passengers to wear masks as part of a new set of measures aimed at containing the COVID-19 pandemic in Canada.

The Uber, the San Francisco-based technology giant, says starting Monday drivers won’t be able to pick up customers until they have verified they are wearing a mask via photo-recognition software built into the Uber app.

For its part, Lyft is also requiring all drivers and passengers to “self-certify” that they will wear face mask, are symptom-free, and will follow all local, provincial and national health official rules

Both companies’ drivers will also have to agree to a series of terms promising that they don’t have COVID-19 symptoms, have disinfected their vehicle and have washed their hands.

Passengers and drivers will be able to cancel rides if the person operating or entering the vehicle doesn’t wear a mask and if someone removes a mask partway through the trip, and will have an option to notify Uber about the removal when they rate the ride.

No passengers will be allowed to sit in front seats and no more than three passengers will be allowed in the vehicle for Uber X and XL rides.

When they book a ride, passengers will be advised to wear a mask, sanitize hands before and after a trip, sit in the back seat and open a window if possible.

Uber Eats couriers will be able to notify Uber about restaurants that are not following physical distancing or have a long wait, and restaurants will be able to tell Uber when a courier is not wearing a mask or following protocol.

ALSO READ: Struggling smaller airlines worry federal aid may come too late, if at all

– with files from Katya Slepian/Black Press Media

The Canadian Press


Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

Coronavirusride hailing

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Rossland council encourages everyone to support locals only recommendations. Photo: Jim Bailey.
Rossland council promotes ‘Locals Only’ inititative

Rossland mayor encourages people to restrict travel and enjoy what your home has to offer

Caroline Lafond is a Recreation Fish and Wildlife student at Selkirk College. Photo: Submitted
Ecological Comment: Help keep the goats of Gimli wild

A column written by Recreation Fish and Wildlife students at Selkirk College

The West Kootenay Timberwolves received $1535 in relief funding. Photo: Submitted
Three Rossland sports groups receive provincial funding

28 sports groups across the Kootenay will be receiving money from the Local Sport Relief Fund

Kootenay Columbia Teachers’ Union president Andy Davidoff. Photo: Jennifer Small
An open letter to Premier Horgan and Minister Whiteside: Let’s stop harming our children during a pandemic

A letter from Andrew Davidoff, President Kootenay Columbia Teachers’ Union

A health-care worker prepares a dose of the Pfizer-BioNTech COVID-19 vaccine at a UHN COVID-19 vaccine clinic January 7, 2021. THE CANADIAN PRESS/Nathan Denette
Employers might be able to require COVID-19 vaccination from employees: B.C. lawyer

‘An employer must make the case’ using expert science, explains lawyer David Mardiros

Terrance Josephson of the Princeton Posse, at left, and Tyson Conroy of the Summerland Steam clash during a Junior B hockey game at the Summerland Arena in the early spring of 2020. (John Arendt - Summerland Review)
QUIZ: How much do you know about hockey?

Test your knowledge of Canada’s national winter sport

Wet’suwet’en supporters and Coastal GasLink opponents continue to protest outside the B.C. Legislature in Victoria, B.C., on Thursday, February 27, 2020. THE CANADIAN PRESS/Chad Hipolito
‘We’re still in it’: Wet’suwet’en push forward on rights recognition

The 670-km Coastal GasLink pipeline was approved by B.C. and 20 elected First Nations councils on its path

Jennifer Cochrane, a Public Health Nurse with Prairie Mountain Health in Virden, administers the COVID-19 vaccine to Robert Farquhar with Westman Regional Laboratory, during the first day of immunizations at the Brandon COVID-19 vaccination supersite in Brandon, Man., on Monday, January 18, 2021. THE CANADIAN PRESS/Tim Smith - POOL
Top doctor urges Canadians to keep up with COVID measures, even as vaccines roll out

More than 776,606 vaccines have been administered so far

Dr. Jerome Leis and Dr. Lynfa Stroud are pictured at Sunnybrook Hospital in Toronto on Thursday, January 21, 2021.THE CANADIAN PRESS/Frank Gunn
‘It wasn’t called COVID at the time:’ One year since Canada’s first COVID-19 case

The 56-year-old man was admitted to Toronto’s Sunnybrook Health Sciences Centre

An Uber driver’s vehicle is seen after the company launched service, in Vancouver, Friday, Jan. 24, 2020. Several taxi companies have lost a court bid to run Uber and Lyft off the road in British Columbia. THE CANADIAN PRESS/Darryl Dyck
Taxi companies lose court bid to quash Uber, Lyft approvals in British Columbia

Uber said in a statement that the ruling of the justice is clear and speaks for itself

A 75-year-old aircraft has been languishing in a parking lot on the campus of the University of the Fraser Valley, but will soon be moved to the B.C. Aviation Museum. (Paul Henderson/ Chilliwack Progress)
Vintage military aircraft moving from Chilliwack to new home at B.C. Aviation Museum

The challenging move to Vancouver Island will be documented by Discovery Channel film crews

A video posted to social media by Chilliwack resident Rob Iezzi shows a teenager getting kicked in the face after being approached by three suspects on Friday, Jan. 22, 2021. (YouTube/Rob i)
VIDEO: Security cameras capture ‘just one more assault’ near B.C. high school

Third high-school related assault captured by Chilliwack resident’s cameras since beginning of 2021

FILE - In this Feb. 14, 2017, file photo, Oklahoma State Rep. Justin Humphrey prepares to speak at the State Capitol in Oklahoma City. A mythical, ape-like creature that has captured the imagination of adventurers for decades has now become the target of Rep. Justin Humphrey. Humphrey, a Republican House member has introduced a bill that would create a Bigfoot hunting season, He says issuing a state hunting license and tag could help boost tourism. (Steve Gooch/The Oklahoman via AP, File)
Oklahoma lawmaker proposes ‘Bigfoot’ hunting season

A Republican House member has introduced a bill that would create a Bigfoot hunting season

Economic Development and Official Languages Minister Melanie Joly responds to a question in the House of Commons Monday November 23, 2020 in Ottawa. THE CANADIAN PRESS/Adrian Wyld
Federal minister touts need for new B.C. economic development agency

Last December’s federal economic update promised a stimulus package of about $100 billion this year

Most Read